Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
BLOOM are HubSpot Gold Level Solutions Partners and chose to specialise in HubSpot because we believe in the platform for our clients. We are experts at leveraging the power of HubSpot CRM ensuring customised solutions to your requirements, and empowering your team to use it.
Let your CRM handle the heavy lifting of processes and automation so you can free up valuable human hours in your day.
HubSpot is renowned for their intuitive interface and user-friendly design, navigating through the CRM becomes effortless, ensuring smooth operation and maximising efficiency for your team.
BLOOM HubSpot services extends beyond mere implementation and onboarding, we understand that transitioning to a new CRM platform can be daunting, which is why we offer robust technical support throughout the onboarding process. Our onboarding process is personalised to your business followed by platform training so your team are ready to adopt the new systems and HubSpot platform. From data migration to customising workflows and setting up automation, we guide you every step of the way, ensuring that your HubSpot CRM is optimised for your unique requirements.
We recognise that ongoing support is crucial for the continued success of your CRM strategy. That's why we offer continued technical support to address any questions, concerns, or technical challenges that may arise post-implementation. Whether it's troubleshooting issues, optimising performance, or incorporating new features, our team are here to provide prompt and effective solutions.
Most importantly, BLOOM empower your team with the skill and confidence to adopt the new HubSpot Platform. We provide comprehensive training covering the knowledge and skills needed to leverage the full potential of HubSpot CRM. From basic functionality to advanced strategies, we ensure that your team is equipped to maximise productivity and drive results.
With BLOOM as your HubSpot Partner, you'll unlock the full capabilities of HubSpot CRM and propel your business forward.
CRM
Analytics and Reporting
HubSpot CRM provides robust analytics and reporting features that help businesses gain valuable insights into their sales and marketing efforts. Users can track key metrics, such as deal pipeline, revenue generated, and customer acquisition costs, to measure the effectiveness of their strategies.
The system also offers customisable dashboards and reports, allowing users to visualise and analyse their data in a way that suits their needs. These analytics and reporting capabilities enable businesses to make data-driven decisions and optimise their sales and marketing processes.
User-Friendly Interface
One of the standout features of HubSpot CRM is the user-friendly interface. The system is designed with simplicity in mind, making it easy for users of all skill levels to navigate and operate. The intuitive layout and clear labelling of features ensure that users can quickly find what they need and perform tasks without any confusion.
HubSpot CRM also provides helpful tooltips and tutorials to guide users through the system. This user-friendly interface makes it effortless for businesses to onboard new team members and get them up to speed quickly.
Automation and Integration
HubSpot CRM excels in automation and integration capabilities, making it easier for businesses to streamline their processes and workflows. The system offers automation features such as lead scoring, task automation, and email automation, allowing businesses to automate repetitive tasks and focus on more important activities.
HubSpot CRM seamlessly integrates with other popular business tools and platforms. These integrations enable businesses to centralise their data and improve data consistency across different systems.
Customisable
Training
Although we are strong believers that the best way to learn is by doing, we will never leave you high and dry. Once we have completed your CRM onboard we will come in and give comprehensive training to your entire team.
If your team is large we can hosting training by department with step by step training in how they will use, update and thrive long term.
As we train you, and as you become more familiar with HubSpots capabilities, you will begin to see the potential for further development within the system. We would love to help with this ongoing potential.
On-Going Support
You are never alone; we are always a phone call or email away.
As much as we love to leave you with the confidence and skills to own your CRM system, we understand that sometimes it is easier, more time-efficient, and more cost-effective to have us step in.
Due to our expertise and time inside the HubSpot system, a job that could take you an hour may take us 15 minutes. So consider us as an extension of your team and a soundboard for new concepts or ideas,
Marketing, Sales and Service Automation BLOOM are Certified Hubspot Specialists
A secure database has become a vital part of business, but how do you move into the digital world while staying secure?
Customer Relationship Management (CRM) systems are a single place to host your data (goodbye spreadsheets!). By using a CRM system for Sales, Marketing, Service or a combination of any of these, your business can make smarter decisions.
Segment sales pipelines or manage your sales teamManage your marketing efforts and distribute campaigns
Host your customer service all from one user friendly system.
BLOOM are your Shopify Experts.
Already have bricks and mortar? Or launching your store online only?
Either way, BLOOM Shopify experts can complete the full build and ongoing maintenance for Shopify websites.
e-Commerce is becoming increasingly important, especially with the growth of internet users worldwide. Integrating an e-commerce platform with an existing Brick and Mortar store, or even creating an online only business is a great way to reach a large network of people 24/7.
If you are starting out with a Basic Shopify Plan or ready to jump into Shopify Plus, BLOOM does it all.
We know it isn't just about the website too, so work with us on your launch plan and marketing strategies to stand out from the crowd.
Facebook, Instagram & TikTok
Social trends are changing at the speed of light. Let the power of social media work for you, not drag you down. Get the most our of your Social Media Platforms and Meta Business Suite.
BLOOM Social team manage:
- Content Planning
- Launch Plans
- Content Creation
- Scheduling
- Manage Campaigns
- Organic Posts
- Paid Advertising
- Social Media Management
Successful content must be consistent with the brand to attract likes and shares. BLOOM will ensure Social Media Strategies are inline with your business goals to ensure a consistent message is conveyed.
Boost your Online Visibility and meet your SEO needs.
Why is SEO so important? Well, let me answer that question with a question… who ever looks on page two of Google?
If you don’t find what you are looking for on page one, usually you’re heading back to the search bar… am I right?
Make the most of organic clicks and ensure that future customers can find your company online. Utilise Google Search to find new customers and differentiate yourself from the competition.
SEO makes your site more visible and yes you do still need SEO even if you are paying for Google Ads. SEO requires regular attention to stay up to date, this is where we can help. BLOOM can assist with a one off audit of your SEO and/or manage ongoing monthly SEO requirements.
This comprehensive audit will take a holistic view of your website performance, traffic trends and backend analytics.
This comprehensive audit will take a holistic view of your website performance, traffic trends and backend analytics.
Our SEO audit evaluates your website's capacity to appear as a search result for relevant keywords and phrases.
There are several elements that influence where your website ranks. The audit examines each one to determine whether there are any flaws that need to be addressed or improvements that may be made. The audit will include but not limited to:
- Core Web Vitals
- Technical Basics & Site Speed
- Google Crawling/Indexing
- Meta and structured data
- Site content (technical perspective)
- Canonicalisation
- Links, navigation & Backlink analysis
- Mobile optimisation
- Keyword Ranking
Google Ads, Google Analytics, Google Console, Google My Business, Google Tag Manager, and Google Optimise.
With our expert guidance, you can unlock the full potential of these tools and reach a wider audience than ever before.
Our Google services include:
Google Ads: Optimise ads, ensuring your business gets noticed by potential customers.
Google Analytics: Gain valuable website insights, track marketing campaigns, and make data-driven decisions to improve online presence.
Google My Business: We set up and optimise Google My Business profile, ensuring that your business appears in Google Maps and local search results.
Google Tag Manager: Track user behaviour and gain a deeper understanding of your audience's needs and preferences.
Google Optimise: Test and optimise website content and design to improve user engagement and conversion rates.
Who needs a CRM
We've helped companies from Corporate to Small Business find a solution. We work with a variety of industries from FMCG, Loyalty Programs, Client Services, Sporting Organisations and Not for Profit.