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Customer Relationship Management (CRM)

 At BLOOM, we specialise in the CRM system HubSpot.
Let your CRM do the heavy lifting on process and automation and gain more human hours back in your day.
 
HubSpot CRM is renowned for its streamlined solutions and intuitive interface that enhance the user experience. The user-friendly design, navigating through the CRM becomes effortless.

Let us show you just what we mean. 

 
HubSpot

CRM

 

analytics and dashboards analytics and dashboards
Analytics and Reporting

HubSpot CRM provides robust analytics and reporting features that help businesses gain valuable insights into their sales and marketing efforts. Users can track key metrics, such as deal pipeline, revenue generated, and customer acquisition costs, to measure the effectiveness of their strategies.

The system also offers customisable dashboards and reports, allowing users to visualise and analyse their data in a way that suits their needs. These analytics and reporting capabilities enable businesses to make data-driven decisions and optimise their sales and marketing processes.
Customer Freindly Interface Customer Friendly Interface
User-Friendly Interface

One of the standout features of HubSpot CRM is the user-friendly interface. The system is designed with simplicity in mind, making it easy for users of all skill levels to navigate and operate. The intuitive layout and clear labelling of features ensure that users can quickly find what they need and perform tasks without any confusion.

HubSpot CRM also provides helpful tooltips and tutorials to guide users through the system. This user-friendly interface makes it effortless for businesses to onboard new team members and get them up to speed quickly.

 
Automation Automation
Automation and Integration

HubSpot CRM excels in automation and integration capabilities, making it easier for businesses to streamline their processes and workflows. The system offers automation features such as lead scoring, task automation, and email automation, allowing businesses to automate repetitive tasks and focus on more important activities.

HubSpot CRM seamlessly integrates with other popular business tools and platforms. These integrations enable businesses to centralise their data and improve data consistency across different systems.
Customisable Customisable
Customisable
HubSpot CRM offers extensive customisation options, allowing you to tailor the system according to your specific needs, industry and preferences. You and your team can create custom fields, deal stages, and contact properties to capture and track the information that matters most to your business.
 
HubSpot CRM supports personalised communication with customers through email templates, email tracking, and email automation. This level of customisation and personalisation enables your business to build stronger relationships with your customers and deliver a more personalised experience.
Training Training
Training

Although we are strong believers that the best way to learn is by doing, we will never leave you high and dry. Once we have completed your CRM onboard we will come in and give comprehensive training to your entire team. 

If your team is large we can hosting training by department with step by step training in how they will use, update and thrive long term. 

As we train you, and as you become more familiar with HubSpots capabilities, you will begin to see the potential for further development within the system. We would love to help with this ongoing potential.
On-Going Support On-Going Support
On-Going Support

You are never alone; we are always a phone call or email away. 

As much as we love to leave you with the confidence and skills to own your CRM system, we understand that sometimes it is easier, more time-efficient, and more cost-effective to have us step in. 

Due to our expertise and time inside the HubSpot system, a job that could take you an hour may take us 15 minutes.  So consider us as an extension of your team and a soundboard for new concepts or ideas,
Database Management
Database Management
Marketing, Sales and Service Automation BLOOM are Certified Hubspot Specialists

A secure database has become a vital part of business, but how do you move into the digital world while staying secure?

Customer Relationship Management (CRM) systems are a single place to host your data (goodbye spreadsheets!). By using a CRM system for Sales, Marketing, Service or a combination of any of these, your business can make smarter decisions.

Segment sales pipelines or manage your sales team
Manage your marketing efforts and distribute campaigns
Host your customer service all from one user friendly system.
Ecommerce
e-Commerce Store Build/Maintenance
BLOOM are your Shopify Experts.

Already have bricks and mortar? Or launching your store online only?

Either way, BLOOM Shopify experts can complete the full build and ongoing maintenance for Shopify websites.
e-Commerce is becoming increasingly important, especially with the growth of internet users worldwide. Integrating an e-commerce platform with an existing Brick and Mortar store, or even creating an online only business is a great way to reach a large network of people 24/7.

If you are starting out with a Basic Shopify Plan or ready to jump into Shopify Plus, BLOOM does it all.

We know it isn't just about the website too, so work with us on your launch plan and marketing strategies to stand out from the crowd.

Social Media
Social Media Advertising and Content Creation
Facebook, Instagram & TikTok

Social trends are changing at the speed of light. Let the power of social media work for you, not drag you down. Get the most our of your Social Media Platforms and Meta Business Suite.

BLOOM Social team manage:

  • Content Planning
  • Launch Plans
  • Content Creation
  • Scheduling
  • Manage Campaigns
  • Organic Posts
  • Paid Advertising
  • Social Media Management

Successful content must be consistent with the brand to attract likes and shares. BLOOM will ensure Social Media Strategies are inline with your business goals to ensure a consistent message is conveyed.

SEO
Search Engine Optimisation (SEO)
Boost your Online Visibility and meet your SEO needs.

Why is SEO so important? Well, let me answer that question with a question… who ever looks on page two of Google?


If you don’t find what you are looking for on page one, usually you’re heading back to the search bar… am I right?

Make the most of organic clicks and ensure that future customers can find your company online. Utilise Google Search to find new customers and differentiate yourself from the competition.

SEO makes your site more visible and yes you do still need SEO even if you are paying for Google Ads. SEO requires regular attention to stay up to date, this is where we can help. BLOOM can assist with a one off audit of your SEO and/or manage ongoing monthly SEO requirements.

Website Performance Audit
Website Performance Audit
This comprehensive audit will take a holistic view of your website performance, traffic trends and backend analytics.

This comprehensive audit will take a holistic view of your website performance, traffic trends and backend analytics.

Our SEO audit evaluates your website's capacity to appear as a search result for relevant keywords and phrases.

There are several elements that influence where your website ranks. The audit examines each one to determine whether there are any flaws that need to be addressed or improvements that may be made. The audit will include but not limited to:

  • Core Web Vitals
  • Technical Basics & Site Speed
  • Google Crawling/Indexing
  • Meta and structured data
  • Site content (technical perspective)
  • Canonicalisation
  • Links, navigation & Backlink analysis
  • Mobile optimisation
  • Keyword Ranking
Hubspot Audit Performance Audit-1
Google Services
Google Ads, Google Analytics, Google Console, Google My Business, Google Tag Manager, and Google Optimise.

With our expert guidance, you can unlock the full potential of these tools and reach a wider audience than ever before.

Our Google services include:

Google Ads: Optimise ads, ensuring your business gets noticed by potential customers.

Google Analytics: Gain valuable website insights, track marketing campaigns, and make data-driven decisions to improve online presence.

Google My Business: We set up and optimise Google My Business profile, ensuring that your business appears in Google Maps and local search results.

Google Tag Manager: Track user behaviour and gain a deeper understanding of your audience's needs and preferences.

Google Optimise: Test and optimise website content and design to improve user engagement and conversion rates.

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Who needs a CRM

We've helped companies from Corporate to Small Business find a solution. We work with a variety of industries from FMCG, Loyalty Programs, Client Services, Sporting Organisations and Not for Profit.